Introduction

Medical practices in Miami face a critical decision: hire additional front desk staff or implement an AI receptionist solution like OAK AI. Both approaches have merit, but the financial and operational implications differ significantly. This comparison examines the key factors to help you make an informed decision for your practice.

Cost Analysis

The financial difference between hiring an employee and implementing an AI solution is substantial and worth examining in detail.

Employee Costs

• Base Salary: $50,000 annually for a medical receptionist in Miami
• Benefits Package: Health insurance ($6,000-$8,000), dental, vision, retirement matching ($2,500)
• Payroll Taxes: Approximately 15% of salary ($7,500)
• Training and Onboarding: 2-4 weeks of lost productivity
• Uniforms and Supplies: $500-$1,000 annually
• Total Annual Cost: $67,000-$72,000

OAK AI Solution

• Monthly Subscription: Flexible plans starting at competitive rates
• Implementation: Quick setup with minimal onboarding
• No Employee Taxes or Benefits
• Scalable Pricing: Pay for what you use
• Total Annual Cost: Significantly lower than traditional hiring

Availability and Responsiveness