The Decision Medical Practices Face

Medical businesses in New York face a critical operational challenge: patient engagement and appointment management consume significant resources. Practice managers must decide between the traditional approach of hiring additional staff or embracing modern AI solutions like OAK AI. This article provides an objective comparison to help you make the right choice for your practice.

Cost Comparison: The Financial Reality

Hiring a Full-Time Employee

A full-time receptionist in New York typically requires a salary of $45,000-$55,000 annually. However, the true cost extends far beyond base salary. Employers must factor in payroll taxes (approximately 10%), health insurance ($6,000-$12,000 annually), workers' compensation insurance, dental and vision coverage, paid time off, retirement contributions, and potential raises year-over-year.

Total annual cost of one employee: $65,000-$80,000+

OAK AI Receptionist

OAK AI operates on a monthly subscription model, typically ranging from $299-$699 per month depending on call volume and features. There are no hidden costs for benefits, payroll processing, or employment taxes.

Total annual cost: $3,588-$8,388

This represents a 87-95% cost reduction compared to hiring a full-time employee.

Availability: Always There When You Need It

Traditional Employee Limitations

Human receptionists operate within standard business hours, typically 9 AM to 5 PM. During evenings, weekends, and holidays, patients cannot reach your practice. This creates missed appointment opportunities, patient frustration, and potentially