Running a successful optometry practice in Brooklyn requires managing patient schedules, answering calls, confirming appointments, and handling inquiries—often simultaneously. Many practice owners face a critical decision: hire a full-time receptionist or explore modern AI solutions. This comparison examines both options honestly, highlighting where each excels and where AI receptionist technology like OAK AI creates significant advantages.

The financial difference between hiring an employee and using an AI receptionist is substantial. A full-time receptionist in Brooklyn typically costs $50,000+ annually, plus payroll taxes (approximately 10-15%), health insurance ($400-600/month), workers' compensation insurance, and administrative overhead. That brings the total to roughly $65,000-75,000 per year.

OAK AI operates on a predictable monthly subscription, typically ranging from $400-800/month depending on call volume—approximately $5,000-10,000 annually. This represents an 85-90% cost reduction while providing consistent, reliable service.

Patients don't schedule their vision problems during business hours. They call when they have questions, concerns, or emergencies. A human receptionist works 9-5, but OA